At Maine SafeResponse, our mission is simple: help people remain safe, confident, and independent at home and on the go. We provide reliable medical alert systems backed by 24/7 monitoring and personalized local service. We take the time to understand each person's needs and recommend the system that's right for them.

Our customers are at the heart of everything we do. When you choose Maine SafeResponse, you receive personal service from a local Maine company-not a large national call center. We stand behind our products and our service, and if something isn't right, we'll work to make it right. Your safety and satisfaction are always our priority.

As a Maine-based company, Maine SafeResponse believes personal service makes all the difference. We help you choose the right medical alert system for your needs, provide professional installation, and remain available when you have questions or need assistance. You won't get lost in a large national call center-you'll receive responsive, local service from someone who knows you and your system.,



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Please reach us at 207-844-0601 if you cannot find an answer to your question.
Maine SafeResponse is a Maine-Based medical alert company providing 24/7 monitored medical alert systems for people who want added safety and independence at home or on the go. We provide personalized service, professional installation, and ongoing local support.
Maine SafeResponse is committed to providing personalized, local service. We take the time to get to know you, understand your needs, and help you choose a medical alert system that fits your lifestyle and budget. You won't call an 800 number and get bounced between departments., When you need assistance, you'll have one number to call and and receive help from and experienced person-not a salesperson trying to meet a quota . Our goal is to make choosing, installing, and using a medical alert system simple and stress-free.
No, Maine SafeResponse does not require a long-term contract. Our monitoring service is month-to-month, giving you the flexibility to cancel at any time.
Yes! Maine SafeResponse offers free installation in most areas in Maine, and in some cases we can install the same day.
Yes, Maine SafeResponse offers fall detection as an optional feature on all devices. Fall detection uses advanced sensors to detect when you fall and automatically sends an alert to our monitoring center. This is especially important for individuals who are at a higher risk of falls. Since no fall detection system detects 100% of falls, if able, subscribers should press their help button in any emergency.
When you press the emergency button on your Maine SafeResponse device, you will be connected to a trained care agent who can identify your location, access your Emergency Care Instructions. Based on the situation and your instruction, the care agent can dispatch emergency services and notify the appropriate contacts.
Yes, all buttons are water-resistant and can be worn in the shower, but should never be submerged in water. Because falls can happen in the bathroom, we encourage customers to wear their button while showering.
Maine SafeResponse is designed for seniors and individuals with medical conditions who want to live independently and have peace of mind knowing that help is just a button press away. We can also supply retirement communities with a system to keep residents safe and age in place in their home where they want to be.
Absolutely. Maine SafeResponse offers free educational presentations for retirement communities, senior groups, and other organizations. Presentations typically last about and hour, including time for questions and answers. Call us to schedule a day and time that works for your group.
Accidents happen! Maine SafeResponse offers an optional protection plan that can help cover replacement of last or damaged medical alter equipment . If you lose a mobile device, we may also be able to assist in locating it. Please call us for details. Deductibles may apply.
Yes, Maine SafeResponse serves customers throughout the state of Maine. In-person installation is available in many areas, depending on location, and we can ship medical alert systems to customers throughout the state. Contact us to find out what installation and service options are available in your area.
No. Cell service is included with the device, so you don't need to add it to your personal cell phone plan..
We offer AT&T and Verizon carriers for our On-the-Go devices, allowing us to choose the network that works best in your area. For customer with limited cellular coverage at home, we also offer a Wi-Fi/cellular-connected option. Contact us and we'll help determine which system is the best fit for your location.
Learn how to adjust the lanyard on your Maine SafeResponse VIP Flex for a comfortable and secure fit. Wearing your medical alert device properly helps ensure it's within easy reach When you need it.